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The term “digital transformation” seems to be everywhere these days. To some, it simply describes changes in IT tools as companies look to modernize internal functions, e.g., adding a new web-based CRM system or employing a new collaboration-based incident management platform. However this is an incomplete, and even flawed, view of what digital transformation is actually meant to be. The true purpose of digital transformation is ultimately about business survival through disruption. Check out the white paper to learn more.
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Service Assurance Is Your New Business Model
How the digital economy has changed the role of IT forever
FULL CHAPTER LIST
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Here's the complete chapter list. Don't miss out on this awesome content.
Chapter 1
01
Chapter 2
02
Chapter 3
05
Chapter 4
08
Chapter 5
10
Chapter 6
12
Chapter 7
18
Chapter 8
28
Chapter 9
32
Chapter 10
40
Chapter 11
48
Chapter 12
55
Chapter 13
64
Chapter 14
80
Chapter 15
84
Chapter 16
92
Jonas Kent
Creative, W, Entertainment
These guys are the best at what they do - they know their stuff. Just reading their various ebooks will be proof enough.
Jane Doe
CEO/Founder, GoodWork Inc.
These guys are the best at what they do - they know their stuff. Just reading their various ebooks will be proof enough.
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